Payment Information

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Cost Variation

Quotations are based on the current costs of production and are subject to amendment by PrintBig on or at any time after acceptance to meet any rise or fall in such costs.

Value Added Tax

PrintBig shall be entitled to charge the amount of any value added tax payable whether or not included on the quotation or invoice.

Preliminary Work

Work carried out, whether experimentally or otherwise, at customer's request, will be charged.

Proofs

Author's corrections, including alterations in style and the cost of additional proofs necessitated by such corrections will be charged extra. Proofs of all work may be submitted for customer approval, and in the event no responsibility will be accepted for any errors in them not corrected by the customer.

Delivery and Payment

Delivery of work shall be accepted when tendered and thereupon or on notification that the work has been completed the ownership shall pass and payment shall become due.  Should expedited delivery be agreed and necessitate overtime or other additional cost, an extra charge may be made.
Should work be suspended at the request of or delayed through any default of the customer for a period of 30 days, PrintBig shall then be entitled to payment for work already carried out and materials specially ordered.

Variations in Quantity

Every endeavour will be made to deliver the correct quantity ordered, but quotations are conditional upon margins of 5% for work in one colour only and 10% for other work being carried for overs or shortage, the same to be charged or deducted.

Claims

Claims arising from damage, delay, or partial loss of goods in transit must be made in writing to reach PrintBig within three days of delivery and claims for non-delivery within 28 days of despatch of the goods. All other claims must be made to PrintBig within ten days of delivery.

Liability

PrintBig shall not be liable for indirect loss or third party claims occasioned by delay in completing the work or for any loss to the customer arising from delay in transit.
Where work is defective for any reason, including negligence, PrintBig's liability (if any) shall be limited to rectifying such defect.

Standing Matter

Metal, film, and other materials used by PrintBig in the production of plates, moulds, stereotypes, electrotypes, film-setting, negatives, positives and the like shall remain their exclusive property.

Type may be distributed and lithographic, photogravure, or other work immediately effaced immediately after the order is executed unless written arrangements are made to the contrary. In the latter event, rent may be charged.

Customer's Property

Customer's property and all property supplied to PrintBig by or on behalf of the customer will be held, worked on and carried at the customers risk.

Materials Supplied by Customer

PrintBig may reject any paper, plates or other materials supplied or specified by the customer which appear to them to be unsuitable. Additional cost incurred if materials are found to be unsuitable during production may be charged.  Where materials are so supplied or specified, responsibility for defective work will not be accepted by PrintBig unless this is due to their failure to use reasonable skill and care.  Quantities of materials supplied shall be adequate to cover normal spoilage.

General lien

Without prejudice to other remedies, PrintBig shall in respect of all unpaid debts due from the customer have a general lien on all goods and property in his possession (whether worked on or not) and shall be entitled on the expiration of 14 days notice to dispense of such goods or property as they see fit and to apply any proceeds towards such debts.

Illegal Matter

PrintBig shall not be required to print any material which, in their opinion, is or may be of an illegal or libellous nature.
PrintBig shall be indemnified by the customer in respect of any claims, costs and expenses arising out of any libellous matter printed for the customer or any infringement of copyright, patent or design.

Force Majeure

Every effort will be made to carry out a contract but its due performance is subject to cancellation by PrintBig or to such variation as they may find necessary as a result of inability to secure labour, materials or supplies or as a result of any Act of God, War, Strike, Lockout or other labour dispute, Fire, Flood, Drought, Legislation or other cause (whether of the foregoing class or not) beyond PrintBig's control.

Law

These Conditions and all other express terms of the contract shall be governed and construed in accordance with the Laws of England.

Late Payment

PrintBig regards late payment of our invoices as a Breach of Contract. We expect our customers to remedy such a breach within 7 days of formal notification of same. In the event that a customer fails to remedy a late Payment within 7 days of formal notification, PrintBig reserves the right to employ those third-party services that we consider appropriate to obtaining payment in the minimum time, at the customer's expense. Charges incurred under this clause could include:

Fees for preparing court documentation

Court Fees - Court Attendance Fees by a solicitor or lay representative Fees charged by Expert Witness Time and expenses of our own staff attending court or other tribunal or hearing Commission charged by third parties for collection of our account.  Any other cost directly attributable to the late or non-payment of account duly owed to us.

In addition to the above we will charge interest on an overdue account at the rate of 1% per month. a daily rate of 0.032%.
Payment of all incurred charges plus interest will be required before an account is considered paid in full.